This iPhone Cannot Be Used Because the Required Software Is Not Installed

While installing iTunes in my compute, the computer computer locked up. I rebooted and ran the installation again only to be presented with the following error after plugging in my phone:

iTunes Error

iTunes Error

A quick reinstall of iTunes left me in the same problem.  After a research I found out that you have to remove several Apple products in a specific order before reinstalling iTunes. So open up your Control Panel in Windows then uninstall these components in the following order:

  • iTunes
  • QuickTime
  • Apple Software Update
  • Apple Mobile Device Support
  • Bonjour
  • Apple Application Support*

At this point you can now install the newest iTunes and you should be able to sync your iPhone without any issues.

It Works with iTunes 9 or later


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